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DSK Manager Problem Reports

Index:

DSK Manager Release 5 Problem Reports:

• When attempting a selective object restore, the RSTOBJ fails because the sequence number used is "000N".
  
• My Master backup seems to have run to completion but I'm getting a CPF7301 error at the very end.
  
• After running an Incremental Backup, I cannot see the details when I run option #1 from the RESTORE menu.
  
• When running a backup, I am getting error code MCH1210 received by SAVLIBZ even though I already have PTF 508 installed.
  
• When I run option #1 on the MAINT menu (Description File Update) and specify the *YES option, no new information is picked up.
  
• When running a backup, I am getting error code MCH1210 received by SAVLIBZ.
  
• When using the Backup Set Restore on a tape with just the IBM libraries, nothing is restored.
  
• After running a Library Program Backup for all the IBM libraries (IBMOPTION X), the report generated shows nothing saved.
  
• After running a Library Program Backup, it looks like not all of the libraries on my system were saved.
  
• The Document/Folder Backup operation failed with an error message.
  
• The Master Backup function halted with a CPF9812 error message.
  

DSK Manager Release 5 Problems:

When attempting a selective object restore, the RSTOBJ fails because the sequence number used is "000N".

IBM has implemented a change in the way save data is stored under OS/400 V5R2 that creates a problem for DSK Manager's restore process. We have now modified the product to correctly deal with this.

The fix is now available as a PTF. This PTF can only be installed on a Release 5.12 version of DSK Manager. The correction is available in PTF package DMPTF513. E-mail us and request the PTF package to correct this problem.

After the backup completes, DSK Manager posts the results of the backup to control files. This process is causing the CPF7301 under certain very obscure conditions when a duplicat file key is getting created.

A fix for this has been developed which corrects the problem. The fix is now available as a PTF. This PTF can only be installed on a Release 5.11 version of DSK Manager. The correction is available in PTF package DMPTF512. E-mail us and request the PTF package to correct this problem.

We found that an incorrect member name assignment in the Incremental Backup feature was causing this problem. The backup is complete, but it is not correctly reported in the restore processing program.

A fix for this has been developed which corrects the problem. The fix is now available as a PTF. This PTF can only be installed on a Release 5.10 version of DSK Manager. The correction is available in PTF package DMPTF511. E-mail us and request the PTF package to correct this problem.

We found an obscure sequence of events that could still cause a variable to overflow. A fix for this has been developed which corrects the problem. The fix is now available as a PTF. This PTF can only be installed on a Release 5.09 version of DSK Manager. The correction is available in PTF package DMPTF510. E-mail us and request the PTF package to correct this problem.

We discovered a problem with the routine that picks up current descriptive information from your system. This has now been corrected and a fix for this has been developed which corrects the problem. The fix is now available as a PTF. This PTF can only be installed on a Release 5.08 version of DSK Manager. The correction is available in PTF package DMPTF509. E-mail us and request the PTF package to correct this problem.

We found a problem with a variable overflow which has now been corrected. A fix for this has been developed which corrects the problem. The fix is now available as a PTF. This PTF can only be installed on a Release 5.07 version of DSK Manager. The correction is available in PTF package DMPTF508. This PTF also includes a correction to the backup set maintenance where IFS backup set details were not getting correctly removed from the system when an operator requested that they be deleted. E-mail us and request the PTF package to correct this problem.

We discovered a problem with this restore that can happen under certain circumstances. While the contents of the backup tape were complete, the information about the set was not getting properly restored and the restore procedure incorrectly ended, thinking that the restore operation completed. A fix for this has been developed which corrects the problem. The fix is now available as a PTF. This PTF can only be installed on a Release 5.05 version of DSK Manager. The correction is available in PTF package DMPTF506. E-mail us and request the PTF package to correct this problem.

We found that this routine, while performing the save to tape correctly, was not issuing a correct report nor was it posting the information to the on-line status report. A fix for this has been developed which corrects the problem. The fix is now available as a PTF. This PTF can only be installed on a Release 5.04 version of DSK Manager. The correction is available in PTF package DMPTF505. E-mail us and request the PTF package to correct this problem. Note: This PTF also includes a new feature implementation.

After hearing about this from a current customer, we found that there was an artificial limitation in the Library Program Backup process that would only process the first 900 libraries found on a system. A fix for this has been developed which alters the way this backup is processed and eliminates any limitation on the number of libraries that can be processed. The fix is now available as a PTF. This PTF can only be installed on a Release 5.03 version of DSK Manage. The correction is available in PTF package DMPTF504. E-mail us and request the PTF package to correct this problem. Note: This PTF also includes a new feature implementation.

We found that an error message could be issued by the SAVDFLC program during a Document/Folder Backup operation. This is happening when certain control file members were not removed following a successful operation. A fix for this has been developed and is now available as a PTF. This PTF can only be installed on a Release 5.02 version of DSK Manager. The correction is available in PTF package DMPTF503. E-mail us and request the PTF package to correct this problem.

The Master Backup function halted with a CPF9812 error message.

A customer using DSK Manager Release 5 reported this problem. We have now traced the problem to a very rare timing issue. A fix for this has been developed and is now available as a PTF. This PTF can only be installed on a Release 5.01 version of DSK Manager. The correction is available in PTF package DMPTF502. E-mail us and request the PTF package to correct this problem.