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Page last updated on December 22, 2017

iEventMonitor PTF Installation Instructions

iEventMonitor supports distribution of program updates remotely via the Internet. When programs in iEventMonitor are updated or program fixes are required, Kisco Information Systems can send the updates directly to you via the Internet. If needed, we will send E-mail to you with an attached PC file. This file, when loaded into a folder on your system, can be used to post program updates and changes to your copy of iEventMonitor.

When you receive a PTF update package from Kisco, you will be given an eight character PTF Package Name. To load and apply the PTF to your system, follow these steps:

  1. Create a folder on your system named KISCO. You can do this with the following command:
    Note: This folder only has to be created the first time you install a PTF.

  2. From a PC that is attached to your system, move the PTF Package file that you received from Kisco into this folder. If you are not familiar with this process, please check the following URL at the Kisco website for specific instructions:

  3. Make sure that no iEventMonitor functions are in use and that no users are logged into any iEventMonitor menus.

  4. Type the following command:
    and press the F4 prompt key. You can also choose option #7 from the INSTALL menu.

  5. The command will prompt for two values. The first is the name of the iEventMonitor application library (IEMLIB) and should not be changed. The second command must contain the eight character name of the PTF Package File. When both parameters are set, press ENTER and the PTFs will be loaded and applied to your copy of iEventMonitor.

  6. All Kisco PTFs are loaded so that the prior version of any program objects are saved. This will allow for the effects of a PTF to be reversed at a later time should a defect be identified in the PTF. This can only be done via direct instruction from a Kisco support representative.

During the PTF installation process, one or two printouts will be created. The first of these will be the PTF Cover Letter Documentation. The second is optional and, if printed, will be a fresh update of the Additional Documentation Topics for all iEventMonitor changes. Kisco recommends that you read both documents before starting to use iEventMonitor again.

Contact Information
Kisco Information Systems
89 Church Street
Saranac Lake, New York 12983

Phone: (518) 897-5002 Fax: (518) 897-5003

E-mail your questions or suggestions: Support@Kisco.com

Kisco Information Systems 89 Church Street Saranac Lake, NY 12983
phone: 518.897.5002 | fax: 518.897.5003
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