Page last updated on May 17, 2012
Note: SafeNet/i is the current name of this software product. Prior to release level 9
of the software, this product was known as SafeNet/400. Within the support area of this website,
when referring to earlier release levels, you will see the software referred to as SafeNet/400.
Note: For customers running i/OS 7.1 (V7R1), you must be up to a minimum version
level of 8.81 of SafeNet/400. Check IBM i/OS PTF requirements before upgrading.
Note: For customers running i/OS 6.1 (V6R1), you must be up to a minimum version
level of 8.79 of SafeNet/400. Check IBM i/OS PTF requirements before upgrading.
Note: For customers running IBM i/OS V5R4, you must be up to a minimum version
level of 8.15 of SafeNet/400. Check IBM i/OS PTF requirements before upgrading.
We are constantly working on product enhancements and new
features. These were most recently updated on December 1, 2011.
Some customers and trial users frequently ask the same questions.
These FAQs were last updated on March 30, 2012.
We occasionally get problem reports from customers and trial
users. When we do, we develop solutions. These can take the form of PTF's to SafeNet/i or
simply clarification of user instructions. These problem reports were last updated on
May 17, 2012.
If you have ordered a release upgrade from us, you may want to review the Release Upgrade Instructions while you are waiting for your new
install media to arrive.
If you have requested SafeNet/i PTF updates from us, you should review the PTF Installation Instructions. These instructions have recently been
updated.
Contact Information
Phone: (518) 897-5002 Fax: (518) 897-5003
E-mail your questions or suggestions:
Current Release Level: 9.04 - available May 17, 2012. Release is for customers
with systems running IBM i/OS V5R4 and higher.
Our Customer Support center for SafeNet/i contains a wide variety of information to help
customers and trial users to better use our product. You can obtain a
list of current known IBM i/OS PTFs that may be needed for your system. These can be
obtained from your IBM support source. The list was last updated on February 9, 2010.
Kisco Information Systems
89 Church Street
Saranac Lake, New York 12983
Support@Kisco.com