Kisco Systems
iEventMonitor : Support

Current Release Level: 8.02 - available June 10, 2024. Release is for customers with systems running IBM i/OS release 7.2 and higher (7.3 required for native SMS integration).

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Our Customer Support center for iEventMonitor contains a wide variety of information to help customers and trial users to better use our product.

We are constantly working on product enhancements and new features.

Some customers and trial users frequently ask the same questions.

We occasionally get problem reports from customers and trial users. When we do, we develop solutions. These can take the form of PTF's to iEventMonitor or simply clarification of user instructions.

Need help with email configuration? Take a look at these suggestions.

For customers implementing the IEM Respond browser interface, here are instructions on how to add HTTPS browser security to the IEM Respond feature.

If you have ordered a release upgrade from us, you may want to review the Release Upgrade Instructions while you are waiting for your new install media to arrive.

If you received a PTF update from us, you can review the PTF Installation Instructions.