Kisco Systems
SafeNet/i : Support

Current Release Level: 11.13 - available February 24, 2021. Release is for customers with systems running IBM i/OS 7.2 and higher.

Note: For customers running i/OS 7.4 (V7R4), you must be up to a minimum version level of 11.08 of SafeNet/i. Check IBM i/OS PTF requirements before upgrading.

Note: For customers running i/OS 7.3 (V7R3), you must be up to a minimum version level of 10.39 of SafeNet/i. Check IBM i/OS PTF requirements before upgrading.

Note: For customers running i/OS 7.2 (V7R2), you must be up to a minimum version level of 10.36 of SafeNet/i. Check IBM i/OS PTF requirements before upgrading.


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Our Customer Support center for SafeNet/i contains a wide variety of information to help customers and trial users to better use our product. You can obtain a list of current known IBM i/OS PTFs that may be needed for your system. These can be obtained from your IBM support source. The list was last updated on February 9, 2010.

Note: SafeNet/i is the current name of this software product. Prior to release level 9 of the software, this product was known as SafeNet/400. Within the support area of this website, when referring to earlier release levels, you will see the software referred to as SafeNet/400.

We are constantly working on product enhancements and new features. These were most recently updated on November 9, 2020.

Some customers and trial users frequently ask the same questions. These FAQs were last updated on February 13, 2020.

We occasionally get problem reports from customers and trial users. When we do, we develop solutions. These can take the form of PTF's to SafeNet/i or simply clarification of user instructions. These problem reports were last updated on February 24, 2021.

New! Check here for a list of major changes and improvements for SafeNet/i.

For customers implementing SafeNet/i's WebCentral browser interface, here are instructions on how to add HTTPS browser security to the WebCentral server.

If you have ordered a release upgrade from us, you may want to review the Release Upgrade Instructions while you are waiting for your new install media to arrive.

If you have requested SafeNet/i PTF updates from us, you should review the PTF Installation Instructions. These instructions have recently been updated.

Contact Information
Kisco Information Systems
54 Danbury Rd.
#439
Ridgefield, CT 06877

Phone: (518) 897-5002 Fax: (518) 897-5003

E-mail your questions or suggestions: Support@Kisco.com